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We remain committed to serving you to help find a path through this time of uncertainty.

If you are experiencing hardship and concerned about your loan(s) at Hawaii First please complete this short survey by clicking below “Loan Concerns Form” to help us gather information.



Kamuela Main Branch
Parker Ranch Shopping Center

67-1187 Mamalahoa Highway
Kamuela, Hawaii 96743
Phone: (808) 885-7349

Mon-Thurs: 9:00 a.m – 4:00 p.m
Fri: 9:00 a.m – 6:00 p.m
Sat: Closed

Hilo Main Branch

1221 Kilauea Avenue, Suite 160
Hilo, Hawaii 96720
Phone: (808) 933-7349

Mon-Thurs: 9:00 a.m – 4:00 p.m
Fri: 9:00 a.m – 6:00 p.m
Sat: Closed

Hilo Community Resource Center

Hilo Shopping Center
1221 Kilauea Avenue, Suite 150
Hilo, HI 96720
Phone: (808) 933-6600

Mon-Thurs: 9:00 a.m – 4:00 p.m
Fri: 9:00 a.m – 6:00 p.m
Sat: Closed

Have any questions? Send them our way!

Our President/CEO Laura will personally review your message to ensure your voice is heard and your question is addressed!

Our offices will be closed on February 19th in observance of Presidents Day!