
Meet the Lions!
Introducing our new President and CEO

FOR IMMEDIATE RELEASE
Hawaii First Federal Credit Union Announces Leadership Transition Plan
June 2025 – The Board of Directors of Hawaii First Federal Credit Union is pleased to announce the selection of Mary Ann Otake as the credit union’s new President and Chief Executive Officer. Otake will begin this new position July 1, 2025. The Board is thrilled to have mentored and developed the next CEO of Hawaii First FCU in house said Kristina Makoff, Board Chairperson. Mary Ann brings solid collaborative leadership to our executive team. Her commitment to our membership and community impact uniquely qualifies her to lead the credit union into its next chapter. Mary Ann is a seasoned financial services executive with more than 20 years of experience. She currently serves as the Chief Operating Officer for Hawaii First FCU. Throughout her career, she has built an engaging and empowering work culture. Otake remarked of her new position, “I am profoundly grateful for this credit union ‘ohana, where I’ve received invaluable mentoring, care, learning, and support throughout my
journey. This credit union under the leadership of our lion, Laura, has not only shaped my professional life but has also taught me the power of community and teamwork. In a world that is constantly evolving, it is crucial that we come together, united in our commitment to meet the diverse needs of our members. I am looking forward to this opportunity to not
only elevate our members but also inspire and support one another on our individual paths focused on professional development while finding the balance between work, life, and family that allows us all to flourish.”
Otake holds a bachelor’s degree in Business Administration with a Minor in Hawaiian Studies , University of Hawaii at Hilo, Certified Credit Union Executive (CCUE-WCMS) with Honors, Western Credit Union Management School, Credit Union Development Educator (CUDE), National Credit Union Foundation, Certified Credit Union Financial Counselor (CCUFC), America’s Credit Unions, Community Development Certified Financial Counselor (CDCFC), CU Strategic Planning.
Our current President and CEO, Laura Aguirre will retire June 30, 2025, after 33 years of superior leadership. Under Laura’s dynamic leadership the credit union expanded its membership base, cultivated a construction loan program designed to put our island population into their dream homes, added a non-profit portion to the Credit union to reach the underserved on our island, successfully mentored the upcoming CEO along with
developing the current executive team. Laura and Mary Ann along with the Board of Directors strategically built a succession plan to bring forth up-to-date relevant technology to our broad-based membership, a third newly opened branch in Waikoloa to better reach our island, and a cross-trained staff that make a significant contribution to keeping Hawaii First FCU an attractive financial institution. Laura leaves a legacy of making dreams come true for our staff and our members. She is known for her out of the box thinking and going 110 percent 100 percent of the time. Here at Hawaii First we are known as Lions and while we will miss our present Lioness, the new Lioness is ready to take on the den and our membership will remain in good hands. Hawaii First FCU is a community development credit union, which exists to provide the highest level of personal financial services to under banked and underserved communities; to encourage thrift, savings, and the wise use of credit, and to increase financial education and the ability of underserved households to maintain their financial well-being thus empowering them to financial sustainability. Hawaii First is a place of help, hope and happiness, open to the entire Hawaii island community.
MEDIA CONTACT: Chelsea Moe chelsea@hawaiifirstfcu.com
Celebrating Anniversaries
Jessika Nansen, Loan Officer, 5 years
Here are some fun facts about Jessika.
- What’s your favorite movie?
- I’m not a movie person but I do watch a lot of series.
- One tree Hill, Greys Anatomy
2. What’s the best thing to do on a day off?
- On my days off we try to do family things which included, sports, or the beach.
- Where is your favorite place to travel?
- I love to travel, it’s not about the places, it’s about the memories made in those places.
4. What’s a personal pet peeve?
- My pet peeve is being messy and lazy.
5. What do you love about working at Hawaii First?
- I love how Hawaii First FCU puts family first. It’s hard to find a work environment like this.

Laura Aguirre, Kamuela Branch President/CEO, 30 years
Here’s some fun facts about Laura.
- Favorite movie?
A Dog’s Purpose “Be here now” - Favorite place to travel?Australia! Climbed the Sydney Harbor Bridge in 2017. So many beautiful waterways for commuting by ferry, lots of parks right in the heart of the city and best of all an awesome zoo on a cliff overlooking the Sydney Opera House. Everywhere, you hear different languages being spoken, it is such a melting pot of people from all over the world.
- Tell Us About Your Family!
Happily married 35 yrs, a step-mom to 3 daughters, an adoptive mom to 2 sons who are local boys and a daughter who is from Guatemala. A foster mom to 2 grandchildren who are 3 & 4yrs old. A fur baby mom to 3 adorable pups, Kismit, Perchance and Chase. - Favorite Music?
Country, favorite song, I Hope You Dance. - What are your pet peeves?
Rudeness…Kindness Matters! - Why do you love working at Hawaii First?
Providing hope in our community. Our team of lions who always go above and beyond for others. - What are 3 items on your bucket list?1. Walk the Europaweg Skywalk – the longest pedestrian suspension bridge in Switzerland.2. A Family Disney World Cruise – Post Pandemic3. Family trip to Butchart Gardens in Canada
- Who was your first concert?
Kool & the Gang

Meet the Lions!
New to the Crew

Shelby Antonio Napoleon, Member Services Representative
Interesting facts about Shelby:
1. What’s your favorite movie?
Notebook
2. What’s the best thing to do on a day off?
Family Beach Day
3. Where is your favorite place to travel?
Oahu
4. What snack can you not live without?
Watermelon/ Beef jerky
5. What are some of your personal goals and hobbies?
Losing weight and Shopping
Elise Page, Member Services Representative
Interesting facts about Elise:
- What’s your favorite movie?
I can’t pick one of them, but I love the Harry Potter movies. They’re my comfort movies, every year I have at least one marathon of them all!
2. What’s the best thing to do on a day off?
The best thing about days off are being able to sleep in however long I want! Especially when it’s chilly and rainy outside! It’s just so cozy and relaxing. I love being able to wake up slowly.
3. Where is your favorite place to travel?
I’ve lived on Oahu my whole life up until about half a year ago, so I love to travel back to visit my friends on weekends every so often. It’s always such a fun trip.
4. What snack can you not live without?
I don’t think I could live without mint chocolate chip ice cream. It’s the best flavor, and a classic! I wish I could eat it every day.
5. What are some of your personal goals and hobbies?
A big goal of mine is to become fluent in Japanese, a large portion of my family lives in Japan, so I’d love to be able to get around by myself and just be able to chat with my cousins in Japanese and stay in touch!


Angelika Pimental, Member Services Representative
Interesting facts about Angelika:
- What’s your favorite movie?
- My favorite movie is Mulan. She is my definition of getting it done and doing what you have to.
- Where is your favorite place to travel?
- The Philippines has a special place in my heart, it’s where I’m from and a lot of my family is still there. It’s nice to go back and reconnect with everyone.
- Who’s your personal hero or someone you look up to?
- My mom is my personal hero, she left everything she knew to come to a foreign land all in the hopes of providing a brighter future for her and her kids.
- What’s your personal pet peeve?
- Everyone enjoys food in their own way, but I think smacking your lips while you’re eating is rude and unnecessary.
- Tell us about your family, including pets!
- I have a wonderful husband who supports me through all of my shenanigans, and we have 2 fur babies.
KC Vierra, Senior Member Services Representative
Interesting facts about KC:
- Tell us about your family, including pets!
- I have an amazing other half; he is such a great support, and he is my backbone. We have a total of 8 fur babies.
- What’s the best thing to do on a day off?
- I love outdoor activities and hanging out with my family.
- What snack can you not live without?
- I absolutely love li hing mui. So, anything with li hing mui is my go-to.
- What do you love about working at Hawaii First?
- I love how Hawaii First FCU always goes above and beyond for our community. I also enjoy the work environment, our team has very strong family-like bonds.
- What’s your go to music?
- I have a lot of genres that I love to listen to, I can’t really pick one.
